Frequently Asked Questions

Please read our FAQ before sending us a message.

Since we were established in 2002, we have been offering affordable and reliable portable accommodation and storage solutions. Please see about us for further information. We have excellent reviews and we pride ourselves on our high standards of personal customer service. Our track record means you can rely on us to deliver your products on-time and in excellent condition, and in the unlikely event we make a mistake, we will make sure that we put it right.

One trip’ containers normally smell like new, just like walking into a timber yard. Used containers which have carried many different items in their life can have a slight nose. If a smell is likely to cause a problem please let us know when you place your order and we will select a suitable container.

After you order is received and confirmed, you shall receive the bank information or a Credit/Debit Card link to make the due payments. We do this to have a better understanding of your requirements before we charge you.

We accept payment by bank transfers on the website. For Personalized orders (out of the website), you can pay by debit/credit card using our secure payment provider. For security and data protection reasons we do not take payment by credit card over the telephone.

There is no flat fee for deliveries, as the cost varies depending on your location. You can contact us via email or live chat to calculate the amount it would cost to deliver your product. Delivery cost is affected by the size of the product and number of units being delivered to a single location, how quickly you need the units and if you are flexible with the delivery date and time. Basically the more time and notice you give us, the greater the chance that you will receive your delivery exactly when you need it at the best possible delivery rate. We are usually booking transport at least three to five days ahead, but at peak times this can be longer.

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    any file that would aid us in helping you?

    We would be glad to answer any questions & inquiries you may have but first, please refer to our FAQs